What this policy covers
This policy explains how Pop Up handles information when you browse our website or contact us to arrange a mobile car wash. For privacy questions, contact us on WhatsApp at 01010023147.
Information you share
There are no customer accounts, payment forms or enquiry forms on this website. When you send a WhatsApp message, we receive the details you choose to share, such as your name, phone number, service location, car details, chosen wash and appointment preferences.
We use those details to reply, check coverage, arrange and provide your wash, manage changes and address service concerns. Please do not send card details, passwords, national ID documents or unrelated sensitive information.
Your browser preferences
We store your language choice and light or dark mode preference in local storage. The page address determines its language, and your theme is remembered between visits. You can clear these preferences by clearing this website’s data in your browser settings.
Website analytics and technical data
When enabled in the production settings and Vercel dashboard, the published website uses Vercel Web Analytics to understand visits and improve the site. It uses no analytics cookies and reports information such as visited pages, referring sites, approximate country, browser and device type. We do not intentionally send your WhatsApp messages, name or phone number to analytics.
Hosting and other technical providers may process connection information, including IP addresses and request logs, to deliver and protect the website. The site also loads fonts from Google Fonts, which receives a request from your browser.
WhatsApp and service providers
Booking links open WhatsApp. A prepared message is not sent until you send it yourself. WhatsApp handles information under its own privacy policy. People helping fulfil your booking need the relevant service details; technical providers process information needed for their services. These providers may operate outside Egypt.
Retention and your choices
We keep service communications and records only for as long as needed to handle your request, provide the service, resolve concerns and meet applicable record-keeping obligations. The required period depends on the record and the reason it is kept.
Contact us on WhatsApp to ask about your information, request access or correction, request deletion where applicable, or raise a privacy concern. We may need to verify that the request is yours. Some records may need to be retained where the law requires it; your applicable legal rights remain unaffected.
Provider information
Vercel Web Analytics privacy · WhatsApp privacy policy · Google privacy policy